Turning Creative Strategy into
Business Growth
I’m a Social Media Manager, Brand Strategist, and Layout Designer who helps businesses go beyond likes and shares. With a blend of strategy, creativity, and design, I transform ordinary content into compelling digital experiences that captivate, engage, and convert.
Turning Creative Strategy into
Business Growth
I’m a Social Media Manager, Brand Strategist, and Layout Designer who helps businesses go beyond likes and shares. With a blend of strategy, creativity, and design, I transform ordinary content into compelling digital experiences that captivate, engage, and convert.
WHY WORK WITH ME?
Without a strategy, businesses waste time and money on posts that don’t move the needle. A strategy-first approach ensures content aligns with business goals, making social media a genuine driver of revenue, not just an expense.
Content That Converts, Not Just Attracts
I don’t just create posts—I craft strategic content that’s designed to engage, nurture, and convert audiences into customers. By blending storytelling with data-driven insights, I make sure every post has a purpose: to educate, inspire, or drive action.
Most businesses struggle with content that gets likes but not leads. By focusing on conversion-ready content, I help brands turn engagement into measurable growth—whether that’s sales, sign-ups, or inquiries.
Visual Consistency That Builds Trust
Through clean, professional layout designs and cohesive branding, I make sure every graphic, post, and story aligns with the brand identity. This consistency makes the brand instantly recognizable across platforms.
A scattered look can confuse audiences and weaken brand credibility. Consistent visuals, on the other hand, build trust and brand recall—essential in competitive markets where first impressions decide whether a customer stays or scrolls away.
Strategy-First Social Media Management
I don’t just post content for the sake of being “active.” Every campaign I manage is tied to a bigger brand strategy—focusing on the right audience, timing, and messaging to maximize ROI.
Without a strategy, businesses waste time and money on posts that don’t move the needle. A strategy-first approach ensures content aligns with business goals, making social media an actual driver of revenue, not just an expense.
WHY WORK WITH ME?
Without a strategy, businesses waste time and money on posts that don’t move the needle. A strategy-first approach ensures content aligns with business goals, making social media a genuine driver of revenue, not just an expense.
Content That Converts, Not Just Attracts
I don’t just create posts—I craft strategic content that’s designed to engage, nurture, and convert audiences into customers. By blending storytelling with data-driven insights, I make sure every post has a purpose: to educate, inspire, or drive action.
Most businesses struggle with content that gets likes but not leads. By focusing on conversion-ready content, I help brands turn engagement into measurable growth—whether that’s sales, sign-ups, or inquiries.
Visual Consistency That Builds Trust
Through clean, professional layout designs and cohesive branding, I make sure every graphic, post, and story aligns with the brand identity. This consistency makes the brand instantly recognizable across platforms.
A scattered look can confuse audiences and weaken brand credibility. Consistent visuals, on the other hand, build trust and brand recall—essential in competitive markets where first impressions decide whether a customer stays or scrolls away.
Strategy-First Social Media Management
I don’t just post content for the sake of being “active.” Every campaign I manage is tied to a bigger brand strategy—focusing on the right audience, timing, and messaging to maximize ROI.
Without a strategy, businesses waste time and money on posts that don’t move the needle. A strategy-first approach ensures content aligns with business goals, making social media an actual driver of revenue, not just an expense.
Hi, I'm Niz!
I Help brands grow online with strategy, creativity, and consistency.
Think of me as your behind-the-scenes partner—keeping your brand visible and professional online, so you can keep doing what you do best: running your business.
Running a business is already a full-time job—your social media shouldn’t feel like another one. That’s where I come in. While you focus on serving clients, closing deals, and growing your business, I’ll be in the background making sure your brand shows up consistently online—strategic, professional, and engaging.
I make sure your brand shows up where it matters, with clarity and purpose.
I’ll handle the visibility, credibility, and engagement, while you focus on delivering your best work.
I build brand strategies that don’t just look good, they work hard—turning attention into trust, and trust into business growth.
4+
6+
Years VA Experience
Years BPO Experience
Hi, I'm Niz!
I Help brands grow online with strategy, creativity, and consistency.
Think of me as your behind-the-scenes partner—keeping your brand visible and professional online, so you can keep doing what you do best: running your business.
Running a business is already a full-time job—your social media shouldn’t feel like another one. That’s where I come in. While you focus on serving clients, closing deals, and growing your business, I’ll be in the background making sure your brand shows up consistently online—strategic, professional, and engaging.
I make sure your brand shows up where it matters, with clarity and purpose.
I’ll handle the visibility, credibility, and engagement, while you focus on delivering your best work.
I build brand strategies that don’t just look good, they work hard—turning attention into trust, and trust into business growth.
4+
6+
Years VA Experience
Years BPO Experience
SKILLS
Brand Strategy Skills
Brand Positioning & Messaging
Brand Voice Development
Storytelling for Brands
Audience Persona Development
Competitive Market Research
Campaign Branding & Theming
Multi-Channel Marketing Alignment
Reputation Management & Online Presence Building
Visual Identity Alignment (colors, fonts, tone, aesthetics)
Core Social Media Skills
Social Media Strategy & Campaign Planning
Content Creation (graphics, video, reels, stories, carousels)
Copywriting & Caption Writing
Paid Ads Management (Facebook, Instagram, LinkedIn, TikTok)
Social Media Analytics & Reporting
Platform Management (Facebook, Instagram, LinkedIn, TikTok, X/Twitter, YouTube)
Trend Spotting & Viral Content Adaptation
Community Management & Engagement
Hashtag & Keyword Research
Content & Creative Skills
Graphic Design & Layout through Canva
Short-Form Video Editing (Reels, TikTok, YouTube Shorts)
Creative Direction for Campaigns
Email Marketing Design & Sequencing
Blog Writing & Long-form Content Strategy
Photography & Basic Editing for Social Media Use
Idea Generation & Concept Development
Soft Skills & Professional Strengths
Strategic Thinking & Problem Solving
Adaptability to Market Trends
Time & Project Management
Creative Storytelling with Business Impact
Integrity, Transparency & Client-First Mindset
Customer Engagement Skills
Providing excellent customer service
Handling chat and email support
Resolving customer issues effectively
Maintaining accurate data entry
Using CRM and support tools
Handling escalations professionally
Communicating clearly and effectively
Multitasking in fast-paced environments
Brand Strategy Skills
Core Social Media Skills
Content & Creative Skills
Soft Skills & Professional Strengths
Customer Engagement Skills
Tools and Apps Used
SKILLS
Brand Strategy Skills
Brand Positioning & Messaging
Brand Voice Development
Storytelling for Brands
Audience Persona Development
Competitive Market Research
Campaign Branding & Theming
Multi-Channel Marketing Alignment
Reputation Management & Online Presence Building
Visual Identity Alignment (colors, fonts, tone, aesthetics)
Core Social Media Skills
Social Media Strategy & Campaign Planning
Content Creation (graphics, video, reels, stories, carousels)
Copywriting & Caption Writing
Paid Ads Management (Facebook, Instagram, LinkedIn, TikTok)
Social Media Analytics & Reporting
Platform Management (Facebook, Instagram, LinkedIn, TikTok, X/Twitter, YouTube)
Trend Spotting & Viral Content Adaptation
Community Management & Engagement
Hashtag & Keyword Research
Content & Creative Skills
Graphic Design & Layout through Canva
Short-Form Video Editing (Reels, TikTok, YouTube Shorts)
Creative Direction for Campaigns
Email Marketing Design & Sequencing
Blog Writing & Long-form Content Strategy
Photography & Basic Editing for Social Media Use
Idea Generation & Concept Development
Soft Skills & Professional Strengths
Strategic Thinking & Problem Solving
Adaptability to Market Trends
Time & Project Management
Creative Storytelling with Business Impact
Integrity, Transparency & Client-First Mindset
Customer Engagement Skills
Providing excellent customer service
Handling chat and email support
Resolving customer issues effectively
Maintaining accurate data entry
Using CRM and support tools
Handling escalations professionally
Communicating clearly and effectively
Multitasking in fast-paced environments
Brand Strategy Skills
Core Social Media Skills
Content & Creative Skills
Soft Skills & Professional Strengths
Customer Engagement Skills
Tools and Apps Used
EDUCATION & CREDENTIALS
POST GRADUATE CERTIFICATE
National College of Business and Arts
Professional Education
2016 - 2018 (Completed)
TERTIARY
Central Luzon Doctors Hospital Educational Institution
Bachelors Degree of Science in Nursing
2009 - 2013 (Graduate)
SECONDARY
Camiling Catholic School
2005 - 2009
PRIMARY
Glory Dei Montessori School
1998 - 2005
CERTIFICATES
EDUCATION & CREDENTIALS
POST GRADUATE CERTIFICATE
National College of Business and Arts
Professional Education
2016 - 2018 (Completed)
TERTIARY
Central Luzon Doctors Hospital Educational Institution
Bachelors Degree of Science in Nursing
2009 - 2013 (Graduate)
SECONDARY
Camiling Catholic School
2005 - 2009
PRIMARY
Glory Dei Montessori School
1998 - 2005
CERTIFICATES
WORK EXPERIENCES
Social Media Manager
October 2022 - April 2025
- Launched and managed the realty’s social media platforms, ensuring each account was fully optimized, consistent, and regularly updated.
- Created content that showcased the brand, aligned with its voice, and strengthened reputation while driving inquiries and sales.
- Researched market trends to design engaging campaigns and capture the attention of the target audience.
- Handled the business owner’s email marketing campaigns, including content creation, list management, and performance tracking.
- Supported CRM and email management systems to maintain organized communications and improve client engagement.
Jr. Social Media Manager
June 2021 - September 2022
- Crafted brand identities and developed engaging, visually appealing content tailored for the business clients.
- Planned strategies and built content pillars to ensure intentional, consistent, and engaging social media postings.
- Wrote captions designed to strengthen brand credibility and drive conversions into sales.
- Collaborated with the marketing team to deliver successful campaigns and achieve client goals.
- Created simple funnels to support client objectives, such as lead generation, customer engagement, and increased sales inquiries.
- Monitored performance metrics and provided insights to optimize future campaigns.
Customer Service Specialist
November 2018 - June 2020
- I served as a platform consultant, supporting professionals and customers for seamless use and positive experiences through email and chat.
- Guided professionals across different specialties on best practices such as profile setup, engagement, and visibility.
- Provided personalized tips and solutions to help professionals grow and retain customers.
- Acted as a liaison, resolving inquiries and troubleshooting to maintain service quality.
- Adapted to multiple service categories, addressing unique business needs with flexibility.
Customer Service Representative
June 2016 - June 2018
- Provided email and chat support to resolve concerns from both partners and customers on a fast-paced, high-volume account. The client is a well-known ride hailing app.
- Handled different Lines of Business as part of the pioneering team, adapting quickly to new processes and service areas.
- Delivered timely and effective solutions, ensuring smooth platform use and customer satisfaction.
- Served on the Escalations Team, managing complex issues, resolving end-process concerns, and de-escalating irate customers.
Customer Service Representative
June 2015 - December 2015
- I joined the company when it was still operating as Expert Global Solutions (RMH Teleservices Asia-Pacific, Inc.), which Alorica eventually acquired.
- Verified patient health insurance benefits and eligibility for healthcare providers, ensuring accurate coverage information and policy advantages.
- Reviewed and validated member and insurance data to maintain accuracy, compliance, and confidentiality when handling sensitive health information.
- Communicated verified benefit details clearly to support proper healthcare service processing and minimize billing or coverage errors.
Verification Researcher Specialist
June 2014 - June 2015
- Conducted third-party background checks for applicants on behalf of client companies, ensuring the accuracy and authenticity of information provided in their CVs.
- Performed detailed research and validation of employment history, credentials, and personal information to support hiring decisions.
- Handled educational attainment verifications, confirming academic records and qualifications submitted by applicants.
- Maintained strict attention to detail, confidentiality, and compliance with company and client standards.
WORK EXPERIENCES
Social Media Manager
October 2022 - April 2025
- Launched and managed the realty’s social media platforms, ensuring each account was fully optimized, consistent, and regularly updated.
- Created content that showcased the brand, aligned with its voice, and strengthened reputation while driving inquiries and sales.
- Researched market trends to design engaging campaigns and capture the attention of the target audience.
- Handled the business owner’s email marketing campaigns, including content creation, list management, and performance tracking.
- Supported CRM and email management systems to maintain organized communications and improve client engagement.
Jr. Social Media Manager
June 2021 - September 2022
- Crafted brand identities and developed engaging, visually appealing content tailored for the business clients.
- Planned strategies and built content pillars to ensure intentional, consistent, and engaging social media postings.
- Wrote captions designed to strengthen brand credibility and drive conversions into sales.
- Collaborated with the marketing team to deliver successful campaigns and achieve client goals.
- Created simple funnels to support client objectives, such as lead generation, customer engagement, and increased sales inquiries.
- Monitored performance metrics and provided insights to optimize future campaigns.
Customer Service Specialist
November 2018 - June 2020
- I served as a platform consultant, supporting professionals and customers for seamless use and positive experiences through email and chat.
- Guided professionals across different specialties on best practices such as profile setup, engagement, and visibility.
- Provided personalized tips and solutions to help professionals grow and retain customers.
- Acted as a liaison, resolving inquiries and troubleshooting to maintain service quality.
- Adapted to multiple service categories, addressing unique business needs with flexibility.
Customer Service Representative
June 2016 - June 2018
- Provided email and chat support to resolve concerns from both partners and customers on a fast-paced, high-volume account. The client is a well-known ride hailing app.
- Handled different Lines of Business as part of the pioneering team, adapting quickly to new processes and service areas.
- Delivered timely and effective solutions, ensuring smooth platform use and customer satisfaction.
- Served on the Escalations Team, managing complex issues, resolving end-process concerns, and de-escalating irate customers.
Customer Service Representative
June 2015 - December 2015
- I joined the company when it was still operating as Expert Global Solutions (RMH Teleservices Asia-Pacific, Inc.), which Alorica eventually acquired.
- Verified patient health insurance benefits and eligibility for healthcare providers, ensuring accurate coverage information and policy advantages.
- Reviewed and validated member and insurance data to maintain accuracy, compliance, and confidentiality when handling sensitive health information.
- Communicated verified benefit details clearly to support proper healthcare service processing and minimize billing or coverage errors.
Verification Researcher Specialist
June 2014 - June 2015
- Conducted third-party background checks for applicants on behalf of client companies, ensuring the accuracy and authenticity of information provided in their CVs.
- Performed detailed research and validation of employment history, credentials, and personal information to support hiring decisions.
- Handled educational attainment verifications, confirming academic records and qualifications submitted by applicants.
- Maintained strict attention to detail, confidentiality, and compliance with company and client standards.
What My Clients Say
Here's what my clients say about their experience with my services
“She’s got a great eye for design. I’ve worked with her on several projects, both personal and for my construction business, and she’s always been easy to work with. She takes feedback well, is very coachable, and is just genuinely kind. I’d be happy to work with her again.”
Hesron Gomez
AJS Construction
"Niz helped us create the backdrop for our Church Anniversary Concert, and we absolutely loved the result! The event logo was such a hit that our church members even printed it on their shirts."
GV Abarra
Church Event Organizer
"I’ve worked with her for the past five years, and I wouldn’t change a thing. Niz is highly professional, responsible, and consistently reliable. I wholeheartedly recommend her to everyone anytime.”
Pamela Chasteen
Pamela Olson Group Realty
"Niza is Reliable and makes sure she's one call away. She gives her best in everything she do. My agency changed its track, but I'll always remember how she pioneered my team of VAs especially in social media and layout designs. Highly recommended service!"
Jennifer Rombaoa Banaga
Parousia
"She's super helpful and friendly. Niz is our pubmats and video editor. She helps our community promote & hype Caprice and Anton. She always knows the strategy from social media to growing our followers and getting engagements. So, in behalf of the fanbase admins, we wish her more business, clients, and closed deals to come!"
CAPTON Official
Fan Club Community
What My Clients Say
Here's what my clients say about their experience with my services
“She’s got a great eye for design. I’ve worked with her on several projects, both personal and for my construction business, and she’s always been easy to work with. She takes feedback well, is very coachable, and is just genuinely kind. I’d be happy to work with her again.”
Hesron Gomez
AJS Construction
"Niz helped us create the backdrop for our Church Anniversary Concert, and we absolutely loved the result! The event logo was such a hit that our church members even printed it on their shirts."
GV Abarra
Church Event Organizer
"I’ve worked with her for the past five years, and I wouldn’t change a thing. Niz is highly professional, responsible, and consistently reliable. I wholeheartedly recommend her to everyone anytime.”
Pamela Chasteen
Pamela Olson Group Realty
"Niza is Reliable and makes sure she's one call away. She gives her best in everything she do. My agency changed its track, but I'll always remember how she pioneered my team of VAs especially in social media and layout designs. Highly recommended service!"
Jennifer Rombaoa Banaga
Parousia
"She's super helpful and friendly. Niz is our pubmats and video editor. She helps our community promote & hype Caprice and Anton. She always knows the strategy from social media to growing our followers and getting engagements. So, in behalf of the fanbase admins, we wish her more business, clients, and closed deals to come!"
CAPTON Official
Fan Club Community